Terms & Conditions

1. Introduction

Welcome to energryx-mile.online (“we,” “our,” or “us”). By accessing and using our website https://energryxmile.shop , you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services.

2. Eligibility

  • You must be at least 18 years old or have parental/guardian consent to make purchases on our website.
  • By using our website, you confirm that all information provided is accurate and complete.

3. Product Information

  • We make every effort to display and describe our products as accurately as possible. However, we do not guarantee that colors, sizes, or descriptions will always be exact due to differences in display screens.
  • Prices are subject to change without prior notice.

4. Orders & Payments

  • All orders are subject to availability.
  • We accept payments via credit/debit cards and online payment gateways.
  • By placing an order, you authorize us to charge your selected payment method.
  • If payment is unsuccessful or suspected of fraud, we reserve the right to cancel the order.

5. Shipping & Delivery

  • We process and ship orders within 5-7 business days.
  • Shipping times may vary based on location, courier service, and external factors.
  • We are not responsible for delays caused by shipping carriers or customs.

6. Returns & Exchanges

  • Items can be returned or exchanged within 7 days of receiving the order, subject to our Return & Exchange Policy.
  • Items must be unused, unwashed, and in original packaging with tags attached.
  • Refunds are processed within 5-7 business days after the returned item is received and inspected.

7. Privacy Policy

Your personal information is handled according to our Privacy Policy. We do not sell or share your personal details with third parties without your consent.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
  • We are not responsible for injuries or damages caused by improper use of our products.

9. Intellectual Property

  • All content, logos, and images on our website are our intellectual property and may not be copied or used without permission.

10. Governing Law & Jurisdiction

  • These Terms and Conditions are governed by the laws of Malaysia.
  • Any disputes will be resolved in [Your Local Court/City].

11. Changes to Terms

  • We reserve the right to update or modify these Terms at any time. Changes will be posted on this page.

12. Contact Us

For any inquiries regarding these Terms and Conditions, please contact us at energryx-mile@outlook.com.